Nicola has more than 12 years’ experience of working with vulnerable people and those facing challenges around their health.
Following her university studies, Nicola moved into the public sector, starting in the Probation Service and then moving into the social housing sector working for providers.
She joined Renaissance Legal as a Benefits Adviser in 2023 where she specialises in the whole spectrum of welfare benefits, including complex benefit calculations, applications for disability benefits and mandatory reconsiderations/appeals.
She worked for London Housing Association from 2012-2023, where her last role there was Universal Credit and Complex case lead.
As part of this role she worked in partnership with local authorities to help those at risk of homelessness, and trained other teams within the organisation on everything benefits related including the Government’s ‘Move to UC’ strategy.
If you were not a Welfare Benefits Adviser what job would you do?
My 6 year old self would have probably said a ballet dancer!
If you were given a day off work where would we find you?
Spending time and relaxing with friends and family, we like to enjoy bbqs and festivals during the summer and winter walks followed by roast dinners during the colder months.
What can you do that no one else in the office can do?
I may share this hobby with others in the office, but I’m a keen cook and baker (known for my cheesecake and other sweet treats amongst friends!)
If you could go back in history to a specific date or time, what would it be?
The 60s or 70s, to experience some of the cultural revolution that my parents experienced as teenagers.
Where in the world would you most like to visit?
My travel bucket list is long but I’d probably say New Zealand is one of the top dream trips on there, mainly for the nature reserves.